I bought a fixer-upper and decided to get rid of the Poly-B pipes that had sprung 2 leaks for the prior owners. I went with Kempton & Self mainly because of the name, They are a long-time company in Alachua county and they have a solid reputation. More than reading the reviews, I asked around and they came highly recommended. Cory did the walk thru because I was at work when this 3-4 day job was being done. He brought his team of Jet and Joey who did much of the work. They were all extremely helpful in telling me where the placement of the pipes were and they even made a few minor adjustments to make things even better. I have a ten year warranty and they stand behind the work. I feel that if you have a plumbing need, Cory will go above and beyond to make sure the job is done right. For example, my house is under much construction, and he offered to come back thru for a final walk-thru once my new bathroom is in just to make certain all is in good working order and that I am satisfied. Thanks to Cory, Jet, Joey and to Dana and Lisa in the office, I appreciate all you have done to help me get this house re-plumbed. I highly recommend Kempton and Self! - Ruth J (5 star review found on Yelp)
We have used Kempton & Self for the past 18 years, and definitely feel that they deserve a 5 star rating. When I have a plumbing project at my home I want an experienced professional who will discuss my options with me, have the materials he needs on his truck, show up on time, treat my home with respect, and do an excellent job. I want a plumber that I can count on to ease my mind that the job is being done right the first time. Kempton & Self Plumbing has consistently been our "go-to" for everything from simple projects to a sudden leak that occurred in our attic when a hole developed in a water supply line. We have mostly worked with Jacob, who is awesome. He was out last week to install a new dishwasher, sink, and faucet in our kitchen. Everything works perfectly and looks wonderful --- it is the "end result" I hoped for and it's because Jacob is conscientious and does a thorough job. The simplest thing I tell people about Kempton & Self is: "if you want it done right the first time, call them." When it comes to plumbing work at my home, it is one less worry to know that I can always count on Kempton & Self. Kathy Niederloh Review on Google 5 Stars
We had a great experience with Kempton & Self Plumbing Services. We had a water-main leak at our house, and initially had another company (Quality Plumbing) come and look at it, but they were not polite and weren’t able to fit us in until almost a week later. We called Kempton & Self Plumbing Services and they were here within the hour. The plumber was extremely nice and communicated with us throughout the process. He was able to have it repaired quickly and for a fair price. We highly recommend their work! 5 Star Google Review
I would like to thank Kempton and Self for their hard work, patience, and responsiveness during our plumbing difficulties over the past month. We ran into some trouble dealing with our air-to-water air conditioning unit when they re-piped our house, but they listened to what I had to say and came out multiple times to fix things and get us all squared away. I appreciate their excellent customer service and perseverance! Tobias Veterinary Service 5 Star Google Review
My home needed to be replumbed and I couldn't be happier with the service! While they weren't the least expensive quote I received, their customer service more than made up for it. The job was finished a full day earlier than they estimated, they responded to emails on sunday, and they tidied up so well, when I returned home from work I couldn't tell anyone had been there all day working hard to restore my plumbing. From my first interaction with Hannah on the phone to schedule the estimate, to Charles who gave me the estimate, to joey and Anthony who did the dirty work, it was a pleasure to work with this company. I will never call another company for my plumbing needs. Google 5 Star Review by
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