Their actions saved our home

On February 21, 2022, at our residence in Gainesville at approximately 6:00 pm the plumbing in both bathrooms stop working. The toilets began making a gurgling sound. The water in the toilets was clear and there was no sign of waste in the bowl. We tried to plunge both toilets. Water in both toilets would not flush out of the toilets. The water in the toilets appeared clean and did not contain any waste. The toilets and piping underneath the house made a gurgling noise that could be heard throughout the house. Sewage began coming up in the shower in the master bathroom. We at once called a Licensed, Bonded, and Insured plumper, Kempton and Self, located at PO Box 1274, Archer, Florida, 32618. We never had used their services. Their technician arrived within 30 minutes. We informed him raw sewage was beginning to flow from the shower drain into the shower. He immediately realized the seriousness of the problem and took immediate action which saved us thousands of dollars in repairs. If it would have continued in my opinion to flow from the shower into the home, damaging the master bathroom tile and master bathroom carpet and possibly the Living Room. His actions and decision saved the inside of our home.